Privacy Policy respects the privacy of its supporters and others who visit our website or receive our mailings. To support this commitment, we have adopted the following privacy policy which we invite you to review. Please note that this policy governs your use of this site. This Privacy Policy may be updated from time to time. The most current version will be posted at

Collection and Use of Personal Information

Personal information such as your name, postal address, e-mail address, and telephone and fax numbers is collected in order to communicate with supporters and potential supporters by mail, telephone or e-mail for purposes that include updating you on our activities and developments concerning public libraries and involving you in advocacy initiatives. If you contact us, we may keep a record of that correspondence. We will ask you for personal information when you subscribe to our e-mail mailing list, take part in a fax or e-mail campaign, or when you report a problem with this site. We may also occasionally ask you to complete surveys that we use for research. If you are not an existing supporter, we may obtain your personal information from an organization that has obtained your consent to share your information with other organizations, in which case the purposes for which your information was collected by that organization will continue to apply.

This site logs IP addresses and browser information for purposes of system administration, identifying technical difficulties, evaluating traffic patterns and site usage, and otherwise providing content relevant to site visitors. Information held in aggregate form may also be used to evaluate supporter/member demographics and involvement in our campaigns.

Disclosure and Transfer of Personal Information will never share your personal information with another organization. We disclose personal information to third-party contractors for the purposes of maintaining internal records and communicating with you. Where we release your personal information to third parties, first requires them to agree to use such personal information in accordance with this Privacy Policy and Canadian privacy laws.


You hereby consent that may collect, use, store, maintain, transfer, and remove your personal information in accordance with this Privacy Policy. If you prefer that we not use or disclose your information for any or all of the purposes specified in this Privacy Policy or at the time of collection, you may notify us at any time and we will promptly remove your name from our e-mail lists upon request.

Accessing, Modifying, or Removing your Information

Under Canadian privacy laws, you have the right to inquire whether holds personal information about you, access such personal information, and correct any personal information about you that is inaccurate. If your information changes or becomes inaccurate, or if you would like to remove your information from our records, please send a request using one of the contact methods listed below and include your name, address, postal code and telephone number so that we can identify you.

Information Security and Integrity

When you provide personal information to this site, such information is protected by secure sockets layer (SSL) encryption and stored on secured third party servers located in Toronto, Ontario, or in other locations governed by this Privacy Policy. takes reasonable steps to protect your personal information from loss, misuse, or other unauthorized uses, and to remove your personal information when it is no longer required for its intended purposes. cannot, however, guarantee that loss, misuse, or unauthorized use will never occur and makes no representations or warranties to this effect.

Membership Policy

Membership in is free of charge and extended to online supporters who support’s values and work through action or interest.

You are automatically a member if you subscribe to receive email alerts from

You can terminate your membership in at any time by notifying us using the contact information on this page.

Email Policy

If you are an member, or have otherwise provided us with consent, we may send you occasional news about public libraries, email alerts when your action will make a difference, and opportunities to support You may unsubscribe from emails at any time, while still remaining an member if you choose.

All emails contain postal and electronic contact information, together with an unsubscribe link. If you unsubscribe using the link in an email, your request will take effect promptly. If you notify us using another channel that you would like to unsubscribe from emails, your request will be processed no more than ten business days after receipt. never shares e-mail addresses with third parties.

Contact Us

If you have any questions, comments, complaints or concerns or require more information about this Privacy Policy, about how manages personal information or responds to complaints, or about how we use your personal information, please write to us at: 38 Melgund Ave. Ottawa, Ontario K1A 0A6

Last Reviewed October 25, 2021

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